Privacy Policy
Last Updated: February 17, 2026
Effective Date: February 17, 2026
1. Introduction
StableGig ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web platform ("Service").
By using StableGig, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email, phone number, password
- Profile Information: Photo, bio, skills, location
- Payment Information: Credit card details (stored by Stripe, not by us)
- Identity Verification: Government ID, tax information (for Taskers)
- Task Information: Task descriptions, photos, messages, reviews
2.2 Automatically Collected Information
- Device Information: Device type, OS version, IP address
- Usage Data: Pages viewed, features used, time spent
- Location Data: GPS location (when posting/browsing tasks)
- Cookies: Session, analytics, and preference cookies
2.3 Third-Party Information
- Stripe: Payment verification, fraud prevention
- Social Media: Profile info (if you connect accounts)
3. How We Use Your Information
- Provide the Service: Connect Clients with Taskers, process payments
- Improve the Service: Analyze usage, test features, fix bugs
- Safety & Security: Verify identity, prevent fraud, enforce Terms
- Communications: Send notifications, updates, promotional emails (opt-out available)
- Legal Compliance: Respond to legal requests, comply with laws
4. How We Share Your Information
4.1 With Other Users
Public Information:
- Profile name, photo, bio, skills
- Reviews and ratings
- Task postings
After Task Acceptance: Contact info shared between Client and Tasker
4.2 With Service Providers
- Stripe: Payment processing and identity verification
- Supabase: Database and authentication
- Sentry: Error tracking (anonymized)
- Google Cloud: File storage and hosting
4.3 For Legal Reasons
We may disclose information to comply with law enforcement requests, subpoenas, court orders, or to protect our rights and safety.
5. Your Privacy Rights
| Right |
Description |
| Access |
Request a copy of your personal data |
| Correction |
Update inaccurate or incomplete data |
| Deletion |
Request deletion of your data (some retained for legal compliance) |
| Portability |
Export your data in machine-readable format |
| Opt-Out |
Unsubscribe from marketing emails, disable location tracking |
How to exercise your rights: Email privacy@stablegig.com
6. Data Retention
- Active Accounts: Data retained as long as account is active
- Deleted Accounts: Most data deleted within 30 days
- Financial Records: Retained for 7 years (legal requirement)
- Backups: Retained for 90 days then permanently deleted
7. GDPR Compliance (European Users)
If you are in the European Economic Area (EEA), you have additional rights under GDPR:
- Legal Basis: Contract performance, legitimate interests, legal obligations, consent
- Data Controller: StableGig
- Data Protection Officer: privacy@stablegig.com
- Supervisory Authority: Right to lodge complaint with your local data protection authority
- International Transfers: Data may be transferred to the US using Standard Contractual Clauses
8. CCPA Compliance (California Users)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):
- Categories of Data Collected: Identifiers, financial info, location data, internet activity
- Do Not Sell: We do NOT sell your personal information
- How to Exercise Rights: Email privacy@stablegig.com
- Response Time: Within 45 days
- Non-Discrimination: We will not discriminate against you for exercising your rights
9. Children's Privacy
StableGig is not intended for users under 18 years of age.
We do not knowingly collect data from children. If we learn we have collected data from a child under 18, we will delete it immediately.
If you believe we have collected data from a child, contact us at privacy@stablegig.com
10. Data Security
We implement industry-standard security measures:
- Encryption: Data encrypted in transit (TLS/SSL) and at rest (AES-256)
- Authentication: Passwords hashed with bcrypt
- Payment Security: All payment data processed by Stripe (PCI-DSS Level 1 certified)
- Access Controls: Role-based access, regular security audits
- Monitoring: Real-time security monitoring with Sentry
12. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted with a new "Last Updated" date.
For material changes, we will send email notification and display an in-app notice.
Continued use after changes constitutes acceptance of the updated Privacy Policy.